Complaints & Claims Your feedback is very important to us. We’d love to hear your suggestions, concerns, or comments so we can continue to improve and provide you with excellent service. Let us know how we can do better! Client Name - Applicant Customer's email address - applicant Customer's phone number - Applicant Customer Address - Applicant Subject matter of the case Select an option I was given bad advice. I was treated rudely. The product is damaged or there are no replacement parts available. I haven't received my electronic bill. Delay in the service provided. Missing documentation. Recommendations. Congratulations. Others. Message I agree and authorize CIMA SAS* to process my personal data Send Name Email Message Send PROCEDURE FOR RESOLVING COMPLAINTS RECEIVED FROM CUSTOMERS OR STAKEHOLDERS pdf